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Support Information

Terms of Use Policies and Guidelines

Qualtrics Web Survey Tool

Cornell University's implementation of the Qualtrics web survey tool is provided for use by Cornell faculty, staff, and students. Its purpose is to allow users to conduct research and gather information in support of the university's educational mission and organizational goals.

For more information about the Central Survey Tool, please see the service site at Computing at Cornell.

Qualtrics survey invitations to AOL recipients August 22, 2016

AOL appears to be blocking emails that contain a Qualtrics survey link or a link to AOL has indicated that the email is blocked because AOL users have previously complained about a URL or the domain that is in the body of the blocked message. It is not clear whether those complaints were in response to invitations sent from Cornell or if it was due to some other source of email that had links to Qualtrics surveys or websites.

Cornell engineers are investigating, and Qualtrics representatives are being notified.

Since this type of block is not specific to Qualtrics, individuals doing other types of mailings should be aware of this practice by AOL, where messages may be blocked if they contain a web address or domain that AOL users have complained about.

Creating an Account

If you do not currently have an account with the Cornell survey service, one
will be generated for you automatically when you click the "log in" button.
After entering your NetID and password and agreeing to the terms of use,
you will be able to begin using the service. Violation of these terms can result in revocation of permission to use the service or judicial action.

Use of Surveys for Research

Without exception, all human participant research conducted by Cornell University investigators, students, and staff, and any others conducting research at Cornell or utilizing Cornell resources, must receive prior approval of Cornell University's Institutional Review Board (IRB).

Help and Documentation

Help and Tutorials for the Qualtrics survey tool

Tutorials, information, and support are provided by Qualtrics.

Login Problems

For assistance with login problems, email

Related Services

The Cornell Survey Research Institute offers the survey project services including questionnaire development and testing, completing IRB forms, sampling, programming, administration, data delivery, analysis, report writing, best practices in survey research, and other services.

CISER Cornell Institute for Social and Economic Research.

How to Survey from the Office of Institutional Research and Planning.

Survey Calendar to see when surveys of undergraduate students take place at Cornell, to help you in planning your own survey.

Copyright Information

Cornell's Copyright Information Center.