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Support Information

Terms of Use Policies and Guidelines

Qualtrics Web Survey Tool

Cornell University's implementation of the Qualtrics web survey tool is provided for use by Cornell faculty, staff, and students. Its purpose is to allow users to conduct research and gather information in support of the university's educational mission and organizational goals.

For more information about the Central Survey Tool, please see the service site in IT at Cornell.


New Qualtrics Interface

Qualtrics has released a new user interface called Qualtrics Insight the new interface will be deployed universally at Cornell on July 6. Before then, individuals can switch over to the new interface, and can switch back as needed. For more information about the preview and the upcoming new look for Qualtrics, please see:

For anyone trying out the new interface: To switch back to the previous version of the Qualtrics interface, in the upper right-hand corner of the Qualtrics interface, click on the down-pointing arrow to the right of the profile icon and select "Leave the Qualtrics Insight Platform."

Creating an Account

If you do not currently have an account with the Cornell survey service, one will be generated for you automatically when you click the "log in" button. After entering your NetID and password and agreeing to the terms of use, you will be able to begin using the service. Violation of these terms can result in revocation of permission to use the service or judicial action.

Use of Surveys for Research

Without exception, all human participant research conducted by Cornell University investigators, students, and staff, and any others conducting research at Cornell or utilizing Cornell resources, must receive prior approval of Cornell University's Institutional Review Board (IRB).

Help and Documentation

Help and Tutorials for the Qualtrics survey tool

Cornell contracts with Qualtrics for technical support. Technical support for using Qualtrics is available via telephone at +1-801-374-6682 and via e-mail to

Additional online tutorials, information, and support are provided by Qualtrics.

Login Problems

For assistance with login problems, email

Related Services

The Cornell Survey Research Institute offers the survey project services including questionnaire development and testing, completing IRB forms, sampling, programming, administration, data delivery, analysis, report writing, best practices in survey research, and other services.

CISER Cornell Institute for Social and Economic Research.

How to Survey from the Office of Institutional Research and Planning.

Survey Calendar to see when surveys of undergraduate students take place at Cornell, to help you in planning your own survey.

Copyright Information

Cornell's Copyright Information Center.